Delivery Policy

Effective Date: December 25, 2024

Welcome to Didi Baby Store! At https://didibabystore.com/, we prioritize providing a seamless and efficient delivery experience for all your newborn accessory needs. Please read our Delivery Policy carefully to understand our shipping terms and conditions.

1. Delivery Coverage

We currently ship to addresses within the United States, excluding P.O. boxes and APO/FPO addresses. For international shipping inquiries, please contact us directly.

2. Processing Time

  • Orders are processed Monday through Friday, excluding public holidays.
  • Standard processing time: 1-3 business days from the date of order confirmation.
  • Orders placed after 2:00 PM (CST) will be processed the next business day.

3. Delivery Timeframes

Our estimated delivery times may vary based on your location:

  • Standard Shipping: 5-7 business days
  • Expedited Shipping: 2-3 business days
  • Overnight Shipping: 1 business day

Please note: These estimates do not include the processing time.

4. Shipping Fees

Shipping fees are calculated at checkout based on your selected shipping method and delivery destination. We offer free standard shipping on orders over $75.

5. Tracking Your Order

Once your order is shipped, you will receive a confirmation email with a tracking number. Use this number to monitor your shipment’s progress through the courier’s website.

6. Undeliverable Packages

If a package is returned to us due to an incorrect address or failure to receive, we will contact you to arrange reshipment. Additional shipping fees may apply.

7. Damaged or Lost Packages

If your package is lost or arrives damaged, please reach out to us within 7 days of delivery with your order number and photos (if applicable). We will work with the courier to resolve the issue promptly.

8. Contact Us

If you have any questions or need assistance with your delivery, feel free to contact us: